- To be 18 years of age or over
If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

- Klarna may have rejected your application to pay on account. We'd recommend choosing another type or payment or placing an order for a smaller amount.
- You may have outstanding payments on previous Klarna invoices.
- You may have missed a required field at the checkout, such as filling in your Date of Birth.

Please note that Klarna are an independent payment company and Beauty Bay have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service.

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